ACRD is seeking an accomplished Head of Sales to lead the growth of its membership and technology offerings among representative firms nationwide. The Head of Sales will build ACRD’s sales function, define its processes and develop the team that will carry it forward. This leader will work closely with ACRD’s IT and member experience teams. Together they will ensure that every firm moves seamlessly from the first conversation to full use of its benefits.
Responsibilities
- Develop and execute the national strategy for membership adoption of ACRD member benefits, including all ACRD technology products.
- Drive adoption among current member firms by identifying firms that have not yet activated their benefits and helping them begin.
- Collaborate with the IT team to share member feedback, support platform implementation for new firms and inform future product priorities.
- Establish pipeline, forecasting and reporting standards that give leadership clear visibility into growth and platform adoption.
- Lead the full sales cycle, from prospecting and presentation through agreement and handoff to onboarding.
- Cultivate executive relationships with representative firms and law practices of every size, from solo practitioners to the largest national firms.
- Partner with IT and member experience team to align sales commitments with implementation and the member experience.
- Represent ACRD at its conferences and summits and at industry events nationwide.
- Develop and lead additional sales team members as the department grows.
Minimum Qualifications
- Five years of experience in sales or business development, including at least two years in a leadership role.
- Experience building relationships with law firms, professional services firms or organizations in the Social Security disability field.
- Experience managing a pipeline within a CRM.
Preferred Qualifications
- Experience within Social Security disability representation or legal technology.
- Experience driving adoption of software or services within professional firms.
- Experience working alongside technology teams to support the adoption of software or digital services.
Skills and Abilities
- Ability to manage multiple internal and external priorities at once while maintaining a high standard of quality and productivity.
- Ability to build and maintain efficient internal and external processes, including delegating, mentoring and managing team workloads.
- Confidence working independently with minimal supervision, along with the flexibility to collaborate closely with colleagues across departments.
- Initiative to grow ACRD’s membership, cultivate lasting relationships and uphold the organization’s reputation within the profession.
- A strong commitment to member service, thoughtful problem solving and delivering results.
- Excellent written and verbal communication, critical thinking and analytical skills.
Success in the First Year
Within twelve months, the Head of Sales will have:
- Implemented a documented process for membership benefit adoption, with a pipeline that leadership can review at any time.
- Delivered measurable growth in the number of member firms actively using member benefits including technology and medical records platforms.
- Built trusted relationships with leadership at the largest firms in the disability representation field.
- Established a team structure that supports ACRD’s next stage of growth.
Compensation and Benefits
The base salary range for this full-time position is $80,000 to $150,000. Final compensation will be determined by experience, skills and qualifications.
Equal Opportunity Employer
ACRD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law. As an organization devoted to serving individuals with disabilities, ACRD especially welcomes applicants with disabilities.